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Trouble with Index of members poetry

Posted: Fri Jun 05, 2020 10:02 pm
by Irene
Hi
I was trying to update a couple of broken links on my index of poetry. However, when I try to edit, then submit the post to update the link, it comes up with the following error:

403
Forbidden
Access to this resource on the server is denied!

Thanks
Irene

Re: Trouble with Index of members poetry

Posted: Mon Jun 15, 2020 1:43 pm
by Shelley Hansen
Hello Irene

Sorry for my delay in replying. Try selecting "preview" and then "submit" after the preview appears. Sometimes this works.

However I've passed on your issue to our Web technician, and asked him to check it out.

Regards
Shelley

Re: Trouble with Index of members poetry

Posted: Tue Jul 28, 2020 7:40 am
by Gary Harding
Hi Shelley,

Unfortunately I am having the same problem as Irene. When attempting a post, the screen comes up with :

403
Forbidden
Access to this resource on the server is denied!

I have not been able to post for a while... and the problem does not appear to be self-correcting with time.

Thanks, Gary

Re: Trouble with Index of members poetry

Posted: Thu Jul 30, 2020 6:17 pm
by Shelley Hansen
Hi Gary

Thanks for the heads up. I will let David our website technician know about it. In the meantime, try this - when you are ready to post, instead of selecting "submit" immediately, select "preview" first, and then select "submit". When I've had issues in the past, that has worked for me.

Let me know how it goes.

Cheers
Shelley

Re: Trouble with Index of members poetry

Posted: Fri Jul 31, 2020 4:01 pm
by Gary Harding
Thanks Shelley,

I tried the Preview method, but no luck with it. Still the same Error Message appears.

So I am a bit stymied at the moment.

I hope it can be fixed with no loss of past data. See how we go....

Gary

Re: Trouble with Index of members poetry

Posted: Sat Aug 01, 2020 5:49 pm
by Shelley Hansen
Hi Gary

Got a reply back from David our technician who said he has reset your profile and has been in contact with you by email. Hopefully this has rectified the problem, but please email him if you have any more issues.

Regards
Shelley