Hows this for waffle
Posted: Sat Dec 31, 2011 6:21 pm
I sent a query into The Coffee Club after going past one of their outlets and seeing an American flag on display, several really.
This was their reply.
Dear Bob,
Thank you for taking the time to provide us with feedback in relation to The Coffee Club.
The Coffee Club seeks to consistently deliver on our mission statement of Good Food, Great Service and Excellent Coffee. All feedback we receive is taken seriously.
Thank you again for taking the time to contact us. It is only with feedback like yours that we are able to constantly re-evaluate our own and our franchisees’ services and ensure The Coffee
Club remains the answer to ‘Where will I meet you?’
My reply
Great stuff if you were a politician but you still have not answered my query.
I await their reply.
Bob
This was their reply.
Dear Bob,
Thank you for taking the time to provide us with feedback in relation to The Coffee Club.
The Coffee Club seeks to consistently deliver on our mission statement of Good Food, Great Service and Excellent Coffee. All feedback we receive is taken seriously.
Thank you again for taking the time to contact us. It is only with feedback like yours that we are able to constantly re-evaluate our own and our franchisees’ services and ensure The Coffee
Club remains the answer to ‘Where will I meet you?’
My reply
Great stuff if you were a politician but you still have not answered my query.
I await their reply.
Bob